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for a sustainable future
Newcastle's skate shop
If we dont stock it, they dont make it!
Ordered a dryrobe last week and received it today. I got in touch with the store as I had ordered a size too big and they swapped this over for me straight away, saving me having to send it back and reorder at a cost to myself. Great communication with them, reply to emails quickly. Can't fault them.
Fabulous site. Barry was very helpful with my order.. Fantastic quality goods. Would definitely use again. Thank you 🤩
Awesome. Bought some scooter wheels and arrived no problem, cheers for the stickers guys my daughter loves them. Thanks
I ordered a dry robe for myself at lunchtime and I was so surprised it came the next day, beating the 2-5 working day delivery. It was perfect and just as advertised, and cheaper than buying direct with dry robe. All the rugby mums were jealous of how warm and dry I was, so I shared the link and they purchased too. I contacted the customer support to ask a question on sizing for my husband (as he wanted one too) and Barry came back straight away. Barry was so supportive, personable and very knowledgable. Barry answered all my questions within minutes and helped me with a further purchase for my husband. I would highly recommend this company and Barry is a credit to you and your team.
I ordered a dry robe for myself and the dog. I was very impressed by the customer support and communication by Barry. The dog robe came first then mine was a pre order so I had to wait but Barry put me at ease and reassured me answering all my questions. I recommend this company
Exceptional service and delivery above and beyond
Friendly helpful, good products
Very knowledgeable, helpful and friendly. 100% recommend this compnay! 😊
Exceptional!!! My experience with Barry at Ripped Knees from start to finish was exceptional! He couldn’t have done enough to help with me with my order and delivery expectations, I would highly recommend this shop and their services!
A brilliant company to deal with. So helpful. I was concerned about sizes but Barry was patient and helped with my options. Will definitely buy from Ripped Knees again.
Has a great selection of high quality gear while staying affordable. Was great chatting to the owner whilst browsing. Worth stopping by even if not planning on buying anything.
Chill guy had some sick skating stuff ready to be bought could not recommend enough.
Great service, new website is very slick. Called in to buy my son a scooter and they were very helpful and knowledgeable. Best price I’d seen for the scooter with some stickers added in for his helmet and blunt wrist bands. Thanks again!
Love the quad skates I got after wandering into Ripped Knees with very little clue about what I wanted. I found Barry to be helpful, knowledgeable and personable. My skates are great and I've subsequently found that they were an excellent price. When one skate developed a squeak he was happy to have a look at them to try and fix the problem. When it remained squeaky after best efforts, he ordered me a replacement pair and had them shipped to my home address when I could not get into Newcastle. Would recommend. Great range of quad skates to look at :)
Great experience. Barry was incredibly helpful and very responsive to my emails. Item arrived as advised in perfect time. Will be back to make another purchase very soon.
Thanks again Ripped Knees, Great communication with Barry got exactly what I ordered Dryrobe and free mat, quick delivery and great price so ordered another one as soon as it was delivered. Will definitely recommend to anyone looking for a good deal and quick delivery
Without doubt the best customer service I have had for decades, Barry & James literally will advise and support you because they genuinely care, an amazing company made from amazing people! That's the magic!
Amazing customer service when my scooters fork was not the wrong compression people are nice and gave me the right for the scooter good scooter shop for parts if you need new parts would recommend
right up on the top floor's a little skate shop that has a variety of gear like completes, wheels, bearings, riser pads, trucks, the list goes on. some very nice shirts too. highly advise checking this place out if you're close by, something for everyone in there.
Absolutely Amazing place! The staff are Awesome and they can get hold of pretty much anything you need. Very friendly and knowledgeable. Excellent service all round. I will be back!
Bought a S1 helmet and core knee pads for my son, the helmet was too small- be aware the S1 is much more closely fitting than others sand maybe go a size bigger. Barry was very helpful sorted the return and as the pads had been on back order the new helmet and knee pads all came together. A happy son makes for a happy father ;-) Greta service all round.
My son asked for a scooter very last minute, for his bday (1 week before). I contacted the store to ask if it would be here on time, and was told ot would be. Barry kept in touch with me to let me know the status of the delivery. Received in plenty of time! I bought the blunt prodigy S9 which arrived almost built. I just had to put the handles on which was simple! The scooter came with stickers and rubber wrist bands. Son loves the scooter!! Would definitely recommend this store!!
Super knowledgable and helpful when visiting the store, but even when buying online it’s the cheapest price I could find and fast delivery! Thanks so much, love my cruiser!!
Very happy with the items and customer service at Ripped Knees, will definitely use again.
Great shop with a huge range of items and excellent customer service. Barry was very helpful when I'd changed my mind on a board and sorted an alternative within minutes. No fuss at all and nothing was too much trouble. Thanks for your help :)
Excellent service. Barry was exceptionally helpful in getting me the skates I wanted, even after I changed my mind and asked him to order a different pair he didn't even stock or have on the website. As the supplier took a few days longer to ship than we originally thought, Barry chased this up and had them ship directly to my house instead. Very pleased with them, would definitely recommend 😀
Wide range of rollerboots boots on display in-store, really knowledgeable, friendly and patient staff/owner (I didn't catch his name) and all-round excellent service. Helped me find my first pair of rollerboots :) Definitely worth a visit if you can get along to the store!
Ordered Sunday and arrived Tuesday morning. Great service, will use again! ❤️
Outanding service, the staff are so kind and helpful definitely going back
Great service from James and Barry. Very helpful when needing to check sizes and the new shop showroom looks fab. My daughter loves her new skate pads!
Really friendly and helpful staff, I didn't catch his name. Helped me choose a pair of toilet boots that's suited me and was comfortable wearing. Couldn't be more thankful for his patience and knowledge
Great customer service
Just received my newly purchased FR3 80 Rollerblades today and I'm really happy with them! I got these skates from "Ripped Knees" for an absolute bargain price, they fit perfectly and I can't wait to try them out, sadly it's been raining all day, they didn't come supplied with a box full of sunshine! 🤣🌞🤣🌞🤣🌞 My order was handled very efficiently, I was emailed several times with progress updates and delivery via DPD was very quick and efficient, the skates came only a few days after purchase! I had read some bad reviews about this company but I'm so glad I gave them the benefit of the doubt as I have to say the service has been great, very professional and would definitely do business with them again! I just want to say thanks to "Ripped Knees" for the speedy efficient delivery and wish you good luck with your future business. Cheers, From a very happy customer 😊👍
Our store
3rd Floor, 5 Saville Pl,
Newcastle Upon Tyne, NE1 8DQ
Mon - Fri, 9:30am - 5pm
Saturday - Temporarily closed
Sunday - Closed